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YOU HAVE THE RIGHT TO USE THE GLASS COMPANY OF YOUR CHOICE!
If you need auto glass, insist on Mitchell Auto Glass.  We use only the highest quality glass.  We only use certified installers and we offer mobile service.  Exercise your right to choose Mitchell Auto Glass.

Q.      Do you sell glass other than windshields?
A.    We can supply all the auto glass for your vehicle including vent, door, quarter or back glass.

Q.    How will it work if I have insurance?
A.    We handle all the paper work billing your insurance company directly. You pay only your deductible.

Q.    How long will this process take?
A.    We can usually order same day and we can install it the next day in most cases. Installations can be scheduled Monday through Friday.

Q.    Will the glass be the same quality as I have in my car right now?
A.    Yes, we install like quality new glass.

Q.    Do I have to contact my insurance company?
A.    In most cases, we can handle the paperwork involved in filing an auto glass claim with your insurance company. We will need you to provide us with the name of the local agency that handles your insurance or the name and address or phone number of your insurance company.

Q.    Can my insurance company tell me where to have my auto glass work done?
A.    The simple answer is No. Your insurance company and any of its representatives (such as agents or third-party glass claims services) are required to ask if you have a preference as to where you want the work to be done. (At that point you can request us, if you like.) In that case, they are required by Georgia State law to comply with your wishes. If you have no preference, they may offer you a choice of a number of shops that can do the work, but they cannot require you to choose any certain one.

Q.    If I make an auto glass claim on my comprehensive coverage will my rates increase?
A.    While only your insurer can answer this question for you, we have found that most insurers do not or cannot adjust an individual policy holder's rates because of comprehensive glass claims.
Home | Insurance FAQ | Location and Map |  In Memory of Euel